Marlene Kacy, RDH - Founder, Core Hygiene Advantage
Marlene Kacy has been in the dental field for over 27 years. As a clinician, she practiced in various settings including private practice, pediatrics and orthodontics, and dental service organizations.
Since 2003, Marlene has been in administrative roles as the National Hygiene Director and Director of Clinical Operations for two of the top ten largest DSOs in the country. She pioneered successful hygiene programs through the development and implementation of processes, reporting and accountability to the standards of patient care to meet industry KPI metrics. This led to company same-store average increases of over 60% revenue and 40% profitability and contributed to two successful acquisitions by private equity groups.
Marlene has coached over 900 hygienists and created a hygiene career path to promote personal and professional growth while concurrently supporting clinical and administrative initiatives throughout hundreds of practices. She participated in both organizations as a representative for the hygienists in the National Doctor Panel and as a member of the Clinical Advisory Board. Her role involved continual field support for regional and individual office teams, as well as collaboration with all departments in the administrative headquarters.
Marlene is the founder of Core Hygiene Advantage, LLC, which optimizes DSO hygiene performance. She believes that the hygiene team functions as the foundation of practice success through patient assessment, education and relationships as well as office team and provider communication.